Hertz Car Rental - Aalesund - Vigra Airport

I etterkant av leieforholdet hos Hertz Vigra fikk jeg krav om å dekke hattehyllen som manglet. Da jeg startet la jeg to kofferter bak i bagasjerommet og det var ingen hattehylle der da. Må jeg virkelig begynne å ta bilder inni bilene jeg leier også for å bevise at jeg ikke stjeler hattehyller? Hvem tar bilder inne i bilene man leier?

I etterkant av leieforholdet hos Hertz Vigra fikk jeg krav om å dekke skade på fremre felg høyre side på en Mazda med reg nr UF 93250. Jeg visste at jeg ikke hadde påført noen ny skade. Heldigvis hadde jeg tatt bilder, noe som førte til at de trakk saken. Husk å ta bilder før og etter at du leier bil! Kommer ALDRI til å leie bil hos Hertz igjen.

Tar ekstra betalt for fylling av tank selv om tanken ble fylt opp ved levering. Styr unna. +masse ekstra tullegebyrer

Last year I' got the Hertz there. 3 day's a rent a car. 9 month's layer I gave the receipt. It's a 2 Parking Lot fee. What the! The fee was 1,120.2 Nok. The Hertz alesund office was Very Very bad 2 guys. Don't go there anymore.

Feedback from 12. June 2025!! The Hertz agent in Trondheim didn't move there and didn't write a correct professional protocol. He just told me, I should take some photos, that's ok... Hertz Alesund Airport Damage Service contacted me yesterday by email and wrote me I have done a scratch on the car after I was already home. They sent images with a scratch from Alesund Airport Hertz. Then I sent a image of proof that that scratch was on the car already when I got the car in Trondheim. Image in Parking: Trondheim, when I got it. Image outside: Alesund, return car. Click on right Mouse to download and see it in fullscreen. See: same scratches!!! Addon 13.6.2025 14:30. Afer calling them and telling to Patrick, he told me that they would withdraw the request to pay. I really assume that this has system. They try to make some money with scratches where nowhere listed. Then if a customer can't deliver a photo then the customer will pay - even he didn't do it. For me: No Renting for the next years at Hertz - this is worldwide!!! not just Norway!!!!

During the rental, I encountered a problem with the car and contacted customer support. I was told that I would be called back, but I did not receive any follow-up and I had to solve the problem on my own (giving up on an excursion I had planned). After returning the car, I noticed an incorrect invoice with additional charges. I contacted customer service again and was again told I would receive a call back, but no further communication followed.

I had a great experience renting with Hertz at Alesund airport. I was very scared after reading the reviews but I had to book a one way rental to drop off at Bergen airport and Hertz was the most economical option, so I decided to give it a shot. I booked the car with super cover option which was ~$15 per day. When I arrived the counter was closed but a number was given which was picked up promptly upon calling. The agent arrived shortly after the call and I got the keys after all the paperwork in less than 10 minutes. They charged 1000 NOK (100 USD) additional than the rental cost to cover for toll charges etc. which was to be adjusted in final bill. I got a new and well maintained car with less than 25k kms on it. It was very smooth to operate. The return was equally smooth at Bergen airport. When I arrived an agent came to check the car and mentioned no damage to me. I still took some pictures. A week later I got the final bill which was the original reservation quote plus toll charges for all the road tolls and ferry charges. All in all a great experience and would totally recommend. Do take super cover if you are worried about post return damage charges as it limits your excess to 2000 NOK (~200 USD).